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Web Infrastructure Principles
 The Pieces, Parts & Plumbing that Make Web Applications Work

Web Infrastructure Principles teaches learners about the core technology platforms and technologies needed to build and deploy Web applications.  If you participate in the design, development or support of web-based systems, or if you manage people who perform these functions, this two-day class is right for you.  This course provides an excellent foundation for project leaders, application designers and developers making the transition to Web computing.

Web Infrastructure Principles shows how universally accepted technologies and standards create a rich multi-media environment that enables powerful web-deployed business applications.  Focusing on how the web infrastructure supports applications, this seminar provides an understanding of how each infrastructure element works and how they all work together to create the connectivity and interoperability required to implement effective Web applications.

Web Infrastructure Principles presents a thorough overview of the browser and server environments and how they combine to empower Web applications.  Participants learn about the unique capabilities…and restrictions…of the web infrastructure.  Using a progressive case study, the seminar explains media, topology, protocols, network operating systems, naming and directory services, routers and gateways, and shows how the connectivity infrastructure supports application interoperability.

Web Infrastructure Principles explores the core web services required by Web applications.  The major issues and current status of key utility applications, including directory services, LDAP, domain name services, user and server addressing, TCP/IP, Sockets, PPP protocols, security and payment are examined in detail.  Learners gain an understanding of physical and logical networks at the department or workgroup (LAN), regional (MAN) and enterprise (WAN) levels typically implemented for Web intranet, extranet and Internet applications.

Web Infrastructure Principles combines case studies, exercises and lecture to provide learners with an understanding of the technical essentials of the modern client/server desktop, the corporate network, intranets, extranets and of the Internet.  Throughout the seminar, learners examine an expanding infrastructure study to progress from desktop design through server and network infrastructures.  A final class discussion examines the challenges and opportunities associated with enterprise computing infrastructures.

What You Will Learn

How to get everything communicating?

  • The plumbing of the Internet

  • A look at a client interacting with a simple Web site

  • Client-side and Server-side processing

  • How do you use the “legacy” infrastructure?

The client computer

  • The browser wars are over.

  • Plug-ins and cookies

  • More impact with Flash, multi-media, compound/composite documents and VRML

  • Mobile and nontraditional information appliances

Building your Web site: A smorgasbord of choices

  • What basic infrastructure do you need?

  • The pros and cons of the architecture

  • Operating systems: UNIX, LINUX, Novell, Microsoft 95/98, NT and Win 2000

  • The internal network, external private network and the Internet, Intranet and Extranet

  • Servers everywhere:  Presentation, mail, data, application, integration

  • Server integration

  • Storage systems

  • Routers and firewalls

  • Backup

  • Caching, load balancing, fail over, restart

  • State and session management

What kinds of foundation services do you need?

  • Security (intruder detection, private key, public key, certificates)

  • Help Desk/phone intervention

  • Search

  • Customer Relationship management (CRM) and personalization

  • Traffic reporting/data mining

  • Communication and messaging

  • Portals and Gateways

  • Testing

  • Content management

What services define the Web site?

  • The storefront, auctions and marketplaces

  • Catalogs and directories

  • Survey

  • Community creation

  • Orders and order fulfillment

  • Payment and billing

Competing Technologies

  • The Microsoft eCommerce Strategy

  • The Cisco solution

  • IBM and Lotus eCommerce

  • Netscape

Making your Web site “World Class”

  • How has your original Web site changed to support Web?

  • Site infrastructure and site production management

  • Design your site for success

  • A design for the future

Technology issues that impact your success

  • Understanding your architectural needs

  • How do you do high performance, high availability and fault tolerance for mission-critical systems?

  • Scaling horizontally and vertically

  • Building a Web system services model

  • Distributed system management

  • How to integrate with IT established processes

  • What can I expect from the next generation Internet?

  • Business to business challenges

Business issues that will impact your success

  • You are reengineering the process; a corporate/IT strategy is vital

  • Who in organization owns/controls/develops and does creative collaboration?

  • How much will this cost?  (It can’t really cost that much!)

Roadmap to a superior site

  • Your competition is a mouse click away

  • Important questions to answer to assure your success

Seminar Outline

Chapter 1: Enterprise Hardware and Operating Systems

  • The Evolution Of The Environment From The Mainframes To Handheld Devices

  • Operating Systems For The Platforms

  • CPUs In Corporate Use

  • License Issues And Recommendations

  • Processing On The Local Fat Client

  • The Fat Client Distributed Model

  • The This Client Network Computer -- “NC”

  • The Desktop’s Changing Form

  • Microsoft Net PC

  • WinFrame Or MS Terminal Server

  • Which Client Will Emerge As Winner?

  • Connection Types

  • Present And Future

Chapter 2: Enterprise-Wide Networks

  • The LAN And The WAN

  • The Basic Vocabulary Of Moving Information

  • The Role Of Standards Groups

  • ISO OSI Reference Model And The Mail Room

  • A Comparison Of The ISO OSI And TCP/IP Reference Model

  • X.500 And LDAP

  • Topology & Protocols

  • How Do We Send Between Devices?

  • Moving The Frame – The ISO Model Layer 1 And 2

  • Switches Are Evolving

  • Growing The LAN

  • High Performance Devices

  • Basic File Server LAN Tasks

  • Short Range Wireless - Bluetooth

  • Any Platform From Anywhere – The Third Generation

  • Wireless Technologies Standards – CDMA, GSM, CDPD And GPRS

  • Wireless Application Protocol (WAP)

  • Access To The Servers In A Wired Environment

  • Corporate Data Is Deployed Everywhere

  • Server Redundancy And Fault Tolerance

Chapter 3: Global Information Access

  • More Devices To Grow The LAN

  • Network Devices:  Router And Gateways

  • The TCP/IP Backbone Of The Enterprise Internal Network

  • Wide Area Connection Choices

  • Speed Comparisons

  • Inside The Cloud

  • The Enterprise WAN

  • Emerging Technologies

Chapter 4: The Internet

  • The Basics Of The Internet Architecture

  • Internet/Intranet/Extranet

  • Fundamental Internet Concepts

  • Domain Names

  • URLs - Universal Resource Locators

  • Address Format Of IP Addresses

  • Service Flavors

  • TCP/IP – What Is Happening At Each Layer?

  • Domain Name Service (DNS)

  • Domain Name Hierarchy

  • Program To Program Communications: Ports And Sockets

  • Dial-In Protocols: PPP

  • The Details How The Protocols Work Together

Chapter 5: Security

  • An Overview Look At Security

  • The Magic Decoder Ring Exercise

  • Symmetric Key Cryptography

  • Public Key - Private Key

  • The Hacker Attack

  • More Hacker Attacks

  • Certificate Authorities And Digital Certificates

  • Digital Signatures Are Evolving

  • The Digital Signature Standard

  • Digital Payments

  • Methods Of Authentication – Secureid, Securenet And Human Biology

  • SSL – Secure Sockets Layer

  • Standards Of Security For eBusiness

  • Be Afraid Of These Threats

  • Sources Of Help

Chapter 6: Global Information Access

  • The Internet Tools for Users

  • The basics of Hypertext Markup Language (HTML)

  • Some Enhancements to the Browser: Frames, cascading style sheets, flash

  • Are Cookies good or bad?

  • We Need More Than the Simple Web!

  • CGI, PERL, ASP, HTTP, and XML

  • What are we trying to do?

  • Microsoft “Legacy” Interoperability Options

  • ADO, OLE, DOM, DCOM, MSMQ and COMTI

  • Electronic Data Interchange (EDI)

  • Extensible Markup Language (XML)

  • Competing Vendor Strategies

    • Open Systems, IBM and Microsoft

  • The Microsoft .NET Strategy

  • The SUN ONE Strategy

  • The Java Environment

  • The Apache Server

  • Microsoft Transaction Server (MTS)

  • The Largest Web Site in the World

  • Email, Spam and Viruses

Chapter 7: Enterprise eBusiness Infrastructure

  • A Focus On Your Retail Customer

  • Neilson Ratings –Web Usage A Shift In Customer Relationships

  • A Major Shift In Control

  • The Real Model

  • The Customer Experience

  • Search Engines

  • Top Web Sites And Top Shopping Sites

  • Fastest Growing Etailers - Cyberatlas

  • The Challenges To Your Company

  • This Is An Enterprise Architecture

  • Factors To Consider

  • Holiday Sales – Online Shopping Is Growing

  • Building A Good Action Plan

Chapter 8: Building Your World-Class Site

  • What Are We Trying To Do?

  • States Of eBusiness

  • The Internet Should Connect Divisions

  • Building Your Site

  • An eBusiness Architectural Model

  • The First Generation

  • The Second Generation

  • The Next Generation – Three Tiered

  • The Next Generation – N-Tiered

  • Internet Clients Are Changing

  • N-Tiered According To Microsoft

  • Internet Application Architecture

  • Firewalls, Proxy Servers And The DMZ

  • Virtual Private Network (VPN)

  • The New Enterprise Architecture

  • How Do You Use The Legacy Infrastructure?

  • Application Service Providers (ASP)

  • High Availability – What is it?

  • High Availability – How do you achieve it?

  • High Availability Challenges

  • How Do I Guarantee Availability?

  • How do I Secure the Infrastructure?

Chapter 9: The Road Ahead

  • The Emerging Standards

  • How Do I Address The Technology Challenge

  • What Is Changing?

  • Mobile Commerce - mCommerce

  • Issues And Concerns

  • What We Believe

  • The Perfect Internet Infrastructure