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Business Process Modeling Principles and Practices
 Workflow & Business Process Analysis for Enterprise Applications

Business Process Modeling Principles and Practices teaches how to define, understand, document, analyze and improve business processes using visual Process Map Diagrams.  In this intensive workshop, the participant will learn a simple approach for developing process maps that present the activities of the process and how they interrelate throughout the workflow.  The workshop will cover approaches for business process analysis leading to system development, workflow design and process re-engineering projects, including:

  • Service Oriented Architecture (SOA) initiatives

  • Business intelligence (BI) initiatives

  • Customer relationship management (CRM) deployments

  • Business Process Management (BPM) implementation

Business Process Modeling Principles and Practices teaches how to conduct effective model-based communications with all involved to document current process, identify potential services, and discover where improvements are possible.  This approach helps to ensure early definition and wide-spread illustration of workflows, business rules, and functional requirements, leading to a greater chance for project success.

Business Process Modeling Principles and Practices uses a comprehensive case study to give practical application to the principles discussed.  Participants work in teams on the case study to simulate actual work experience.  Participants learn how to identify process activities and the key details about them, as well as the relationships between them that create workflow.  Participants also learn how to test their models for validity, correctness, and completeness.

Business Process Modeling Principles and Practices shows the techniques for transforming the process models into dynamic service-oriented business processes.  It also shows how to highlight opportunities for process improvement.  Participants will learn what information must be gathered to develop and effective and efficient system structure - a vital factor for working effective with Enterprise Architects and Systems Designers.

What You Will Learn

  • Effective approaches to specifying information requirements

    • Business Transaction Information Needs

    • Management Reporting Needs

    • Decision Support Information Needs

  • Effective Business Process Modeling

    • Data Gathering

    • Capturing Relevant Activity Details

    • Process and Workflow Specification

    • Developing the Process and Workflow Diagram

    • Developing the Data Flow Diagrams

    • Model Refinement

    • Model Testing

  • Effective Integration of Technology into Business Process

    • Analyzing Business Processes and Workflows

    • Identifying Improvement Opportunities

    • Uncovering shared Services

    • Identifying Business Data Needs

  • Integrating Process Models with other Models

    • Data Models

    • Event Models

    • Planning Models

  • Transforming Models into Designs

    • Factors affecting System Structure and Workflow

    • User Task Analysis

    • Transformation Techniques

Who Should Attend

  • Business Analysts

  • Business Systems Analysts

  • Enterprise Architects, Systems Designers and Developers

  • I/S & Business Managers sponsoring projects:

    • Business Process Improvement

    • Business Process Reengineering

    • Business Intelligence (BI)

    • Service Oriented Architecture (SOA) implementation

    • Customer Relationship Management (CRM)

Seminar Outline

  • What is a Business Process? What is a Workflow?

  • Why Model Business Processes & Workflows?

  • Business Process Model Overview

    • Definitions & Components

    • Semantic Interpretation

    • Comparative Methodologies

  • Scope Definition

    • Setting bounds on a Business Process Modeling project

    • Stakeholder Analysis

  • Enterprise Process & Workflow Modeling

    • Identifying and Analyzing Key Events

    • Identifying and Analyzing Process Activities and Actions

    • Mapping Activities to existing Systems and Applications

    • Detailing Process Activities

    • Data Flow Analysis

    • Process Specification - Capturing Business Rules

    • Mapping Activity Relationships to Create Workflows

    • Dealing with Conditional Activities

    • Dealing with Repetitive Activities

  • Analyzing the Business Process Model

    • Gathering and Calculating Key Metrics

    • Focus on Customer Value-added Activities

    • Some Process “Best Practices”

  • Refining the Process and Workflow Models

    • Removing Implementation Artifacts

    • Identifying Re-usable Activities (potential Services)

    • Modeling New Requirements

  • Integrating Process Models with other Models to Validate Workflow

    • Data Usage Mapping

    • Entity Life-Cycle Analysis

    • Defining Process Views

    • Analysis Confirmation

  • Transforming the Modeling into Process & Workflow Design

  • Summary Review of Class